Own the outcome
A ticket closed is not the same as a problem solved. We measure ourselves on whether the issue stops coming back.
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About Wanware
An American technology partner built around two disciplines
Wanware is an American IT consulting and technology solutions provider delivering enterprise IT services, infrastructure management and specialized staffing to businesses nationwide. Combining deep technical expertise with industry domain knowledge, Wanware also offers targeted Healthcare-IT solutions, Revenue Cycle Management (RCM) and practice management services to optimize clinical and operational workflows.
Who we are
Two capabilities most firms keep separate
Wanware was built on a straightforward observation: the companies that fix your servers almost never understand your claims, and the companies that work your claims almost never understand your servers. Organizations end up translating between vendors — and paying for the gap in rework, downtime and delayed cash.
We put both capabilities under one roof. Our engineers manage networks, cloud estates, endpoints and security for businesses across the country. Alongside them sit Healthcare-IT specialists, certified coders and revenue cycle analysts who work inside EHR and practice management systems every day.
That combination lets us do something a single-discipline vendor cannot: follow a problem across the boundary. A denial pattern traced to a registration screen. An interface error traced to a firewall change. A staffing gap traced to a workflow nobody documented.
We are headquartered in Carol Stream, Illinois, and we deliver nationwide.
What guides us
How we work, stated plainly
These are not aspirations on a wall. They are the rules we hold delivery to.
Say the hard thing
If a project is the wrong priority, or a migration will not pay for itself, you will hear it from us before you spend.
Protect the data
Least-privilege access, documented controls and HIPAA-aligned handling are the default, not an upgrade tier.
Document everything
Environments, runbooks, decisions and workflows written down — so knowledge survives staff turnover on both sides.
Fix upstream
Rework is a symptom. We trace recurring failures back to the process, template or configuration that produces them.
Respect the front line
Clinicians and staff know where a workflow breaks. We design with them, not around them.
Who we serve
Industries and organizations we support
Core IT capability applies broadly. Our healthcare specialization goes deep.
Healthcare
- Independent and multi-provider physician practices
- Specialty groups and ambulatory surgery centres
- Imaging, laboratory and diagnostic providers
- Behavioural, allied and home health providers
- Medical billing companies needing capacity
- Health systems and provider networks
Commercial & enterprise
- Professional and financial services firms
- Manufacturing and distribution
- Logistics and field-service operations
- Education and non-profit organizations
- Technology companies scaling their delivery teams
- Multi-site businesses consolidating IT
Working with us
What an engagement actually feels like
A named team
You get people, not a queue. The same engineers and analysts learn your environment and stay with it.
Written scope
Deliverables, SLAs, escalation paths and reporting agreed up front and reviewed on a schedule.
Transparent reporting
Performance shared in plain numbers — ticket trends, uptime, AR days, denial reasons, placement metrics.
Room to scale
Add a service line, a location or a project team without restarting procurement or re-explaining your business.
Where to find us
Carol Stream, Illinois — delivering nationwide
Our headquarters sits in the Chicago western suburbs, with delivery teams supporting clients across all fifty states, remotely and on site as engagements require.
Wanware Technologies
1485 Fair Oaks RdCarol Stream, IL 60188
United States
Phone: 732-328-8156
Email: info@wanware.com
Web: www.wanware.com
Let's find out whether we are a fit
A short discovery call costs nothing and usually clarifies more than a proposal document.