Protect
- Endpoint detection & response
- Identity, MFA & conditional access
- Email security & phishing defence
- Network segmentation & firewall policy
- Home
- Services
Our services
Built for the systems you run and the revenue they carry
From the network closet to the clearinghouse. Wanware combines enterprise IT delivery, infrastructure management and specialized staffing with dedicated Healthcare-IT, Revenue Cycle Management and practice management capability.
Enterprise IT
Enterprise IT Services
A dependable IT function — designed, staffed and measured — so technology stops being the reason projects slip.
We take responsibility for the day-to-day: the tickets, the onboarding, the patching, the vendor chasing. Then we build forward with a roadmap that matches your budget cycle rather than a catalogue of products.
- Managed IT services
- Tier 1–3 service desk
- End-user computing & device lifecycle
- Onboarding & offboarding automation
- Application & systems support
- Vendor & license management
- IT consulting & technology roadmaps
- Asset inventory & documentation
Typical outcomes
Faster resolution
Triage, ownership and escalation paths that stop tickets from sitting.
Predictable cost
Fixed-fee managed services replace unbudgeted break-fix spending.
Real documentation
An environment your next hire — or your auditor — can actually understand.
Infrastructure
Infrastructure Management
Networks, servers, storage and cloud estates kept healthy, current and recoverable — monitored around the clock.
Infrastructure work rarely fails loudly. It fails quietly, in an unpatched host or an untested backup. We monitor continuously, remediate on a schedule and prove that recovery works rather than assuming it does.
- 24/7 monitoring & alerting
- LAN, WAN, Wi-Fi & SD-WAN management
- Server, virtualization & storage administration
- Patch & firmware management
- Backup, replication & DR testing
- Data centre & colocation support
- Capacity & performance planning
- Office moves, builds & refreshes
What we watch, always
- Availability and latency across sites
- Capacity thresholds before they bite
- Backup success and restore verification
- Patch compliance and end-of-life exposure
- Certificate and licence expiry
Cybersecurity
Cybersecurity & Compliance
Practical, layered protection — plus the evidence trail that regulators, payers and cyber insurers now ask for.
Assess
- HIPAA Security Risk Assessment
- Vulnerability scanning & remediation
- Access reviews & privilege cleanup
- Third-party / vendor risk review
Sustain
- Policy & procedure documentation
- Security awareness training
- Incident response planning
- Audit & questionnaire support
Cloud
Cloud & Application Modernization
Move what benefits from moving. Keep what does not. Then run it well.
We start with an honest assessment of workload by workload economics — not a blanket migration mandate — and we plan for the day-two costs that most cloud projects discover too late.
- Cloud readiness assessment
- Migration planning & execution
- Microsoft 365 & Azure administration
- Identity & tenant governance
- Virtual desktop & remote access
- Cloud cost optimization
- Integration & API enablement
- Legacy application modernization
Before we move anything
We document dependencies, licensing implications, data residency, egress cost and the rollback path. A migration you can reverse is a migration you can start on a Friday.
Assessment
Pilot
Wave migration
Optimize
Talent
Specialized IT Staffing
Technology and healthcare-operations talent, screened by people who have done the job themselves.
Because our recruiters sit alongside practising engineers and RCM specialists, a shortlist is filtered on capability rather than keyword density. You interview fewer people and hire faster.
- Contract staffing
- Contract-to-hire
- Direct hire & retained search
- Managed teams / SOW delivery
- Payroll & compliance handling
- Rapid backfill & surge capacity
Roles we place often
- Systems, network & cloud engineers
- Help desk & desktop support
- Security analysts & GRC specialists
- Software & integration developers
- Data analysts & BI developers
- EHR analysts & clinical informaticists
- Medical coders & billing specialists
- AR analysts & credentialing coordinators
How our screening works
Requirement calibration
We agree the must-haves and the nice-to-haves before sourcing starts.
Technical vetting
Practitioner-led interviews, not a keyword match against a résumé.
Fit & retention check
Availability, motivation and environment fit confirmed before submission.
Healthcare IT
Healthcare IT Solutions
Technology delivered by people who understand a clinic floor, a payer portal and an interface engine — not just a server rack.
Healthcare environments carry constraints most industries do not: uptime that affects care, data governed by federal rule, and workflows that clinicians will simply route around if you get them wrong. We design for all three.
EHR / EMR services
- Implementation & go-live support
- Upgrades, testing & validation
- Template & order-set optimization
- Application & end-user support
Interoperability & integration
- HL7 v2 & FHIR interfaces
- Lab, radiology & pharmacy feeds
- Clearinghouse & payer connectivity
- Interface monitoring & error triage
Secure clinical infrastructure
- HIPAA-aligned network & access design
- Clinical device & workstation support
- Uptime, redundancy & DR for care systems
- Audit logging & evidence retention
Revenue Cycle
Revenue Cycle Management (RCM)
Front to back, patient access through zero balance — worked as one process instead of a relay race between departments.
We work your queues inside your systems, report on what we find, and push fixes upstream so the same denial does not arrive again next month.
Patient access
Registration quality, insurance discovery, eligibility and benefits verification, prior authorization and patient estimates.
Coding & charge capture
Certified medical coding, charge entry and reconciliation, documentation queries, modifier and bundling review.
Claims & denials
Scrubbing and submission, clearinghouse rejection work, denial root-cause analysis, appeals and payer follow-up.
AR & patient balance
AR follow-up by aging and payer, payment posting and reconciliation, underpayment review, patient statements and support.
Reporting you can act on
Every engagement includes visibility into the numbers that actually move cash — not a dashboard nobody opens.
- Days in AR & aging distribution
- Clean claim / first-pass rate
- Denial rate by reason & payer
- Net collection rate
- Cost to collect
- Credentialing & enrollment status
Practice Management
Practice Management Services
The operational layer around the clinical one — scheduling, authorization, credentialing and the reporting that ties them together.
Small administrative failures compound quickly: an expired credential, a schedule with gaps, an authorization that never came back. We take ownership of those moving parts so your team can stay with patients.
- Front-office & scheduling support
- Appointment reminders & no-show reduction
- Prior authorization management
- Provider credentialing & payer enrollment
- Fee schedule & contract review support
- Practice analytics & monthly reporting
- Workflow documentation & staff training
- System administration for PM platforms
Who this fits
- Independent and multi-provider practices
- Specialty groups scaling to new locations
- Ambulatory surgery and imaging centres
- Behavioural and allied health providers
- Billing companies needing overflow capacity
Questions
Frequently asked
What services does Wanware provide?
Enterprise IT services, IT infrastructure management, cybersecurity and compliance, cloud and application modernization, and specialized IT staffing. For healthcare organizations we also deliver Healthcare-IT solutions, Revenue Cycle Management (RCM) and practice management services.
Does Wanware work with organizations outside healthcare?
Yes. Our enterprise IT, infrastructure, cybersecurity and staffing services support businesses across many industries nationwide. Healthcare-IT, RCM and practice management are specialized offerings layered on top of that core capability.
How does Wanware handle HIPAA and protected health information?
Engagements that touch protected health information are run under a Business Associate Agreement, with least-privilege access, documented controls, workforce training and auditable handling procedures aligned to the HIPAA Security Rule.
Can Wanware supplement our existing IT team instead of replacing it?
Yes. Many clients use Wanware as a co-managed extension of an in-house team — covering after-hours support, a specific technology tower, a backlog of projects, or a hard-to-fill skill set.
What engagement models does Wanware offer?
Fixed-scope projects, ongoing managed services, staff augmentation, and fully outsourced functions such as an end-to-end revenue cycle. The model is chosen to fit the problem and your internal capacity.
How do I get started?
Call 732-328-8156, email info@wanware.com, or submit the form on the Contact Us page. We begin with a discovery conversation, then a documented assessment with prioritized findings before any commitment.
Not sure which service you need?
Most conversations start with a symptom, not a service line. Tell us what is happening and we will tell you honestly where the fix belongs.